FAQs
Frequently asked questions
Straight answers to the questions we hear most — about problems, treatment, kids and home care.
Common Problems
Why do my gums bleed?
Bleeding gums are usually an early sign of gum disease. A professional clean and an assessment of your gum health will normally sort it out — the sooner, the easier. See our gum disease treatment.
Why do I have bad breath?
Persistent bad breath most often comes from gum disease or tooth decay, but food, smoking, and throat or digestive issues can also play a part. A check-up is the fastest way to find the cause.
Why do I get tension headaches?
Grinding or clenching your teeth at night — often stress-related — is a common hidden cause of morning headaches, and it damages teeth too. A custom night splint can help.
Why are my teeth sensitive?
Sensitivity usually means the softer dentine under your enamel is exposed — from gum recession, decay, acid erosion or brushing too hard. We can find the cause and treat it.
Should I get my wisdom teeth removed?
Only if they are causing (or likely to cause) trouble, such as impaction or infection. We assess each case on x-ray and give you an honest recommendation. See wisdom teeth removal.
Treatment
Will my dental treatment hurt?
Modern anaesthetics mean treatment shouldn't hurt. If you ever feel discomfort, tell us and we'll stop and fix it — you're always in control.
Will teeth whitening damage my teeth?
No — professional whitening done safely won't cause permanent damage. Some people get temporary sensitivity that settles within a day or two.
Why do I need an x-ray?
X-rays reveal decay between teeth and problems under the gum that simply can't be seen by eye. Most patients only need them about every two years.
How often should I get my teeth cleaned?
Every six months suits most people. If you're prone to gum disease, three-monthly cleans keep it under control.
Children
When should my child first visit the dentist?
From around age two — and definitely before the adult teeth start arriving around age six. Early visits are short, friendly and build confidence.
How should I explain the dentist to my child?
Keep it positive and matter-of-fact — a fun visit where someone counts their teeth. Avoid words like 'hurt' or 'needle', even reassuringly; kids hear the scary part.
Should I stay with my child during treatment?
For under-sixes, yes — your presence is reassuring. Older kids often do better on their own, and we'll guide you on what works.
Can a dummy damage my child's teeth?
There's no strong evidence of long-term harm if it's phased out before the adult teeth come through, though prolonged use may affect speech development.
Home Care
How often should I brush?
At least twice a day — and the night-time brush is the most important one. Wait about 30 minutes after acidic food or drink before brushing.
Do I really need to floss?
Yes — brushing alone misses roughly half of each tooth's surface. Once a day is enough.
Are electric toothbrushes better than manual?
With good technique, a manual brush cleans just as well. Electric brushes mostly help people who tend to miss areas.
Is mouthwash any good?
It's a useful add-on and can reduce gingivitis, but it can't replace the physical cleaning of brushing and flossing.
What toothpaste should I use?
Any major-brand fluoride toothpaste is fine for most people. If you have specific needs — sensitivity, high decay risk — we'll recommend something targeted.
Still have a question? Get in touch or call us on (02) 9677 1172 — we're happy to help.

